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Frequently Asked Questions

Find answers to common queries about our cleaning services.

What services does SVTL Cleaning Services provide?

We offer a wide range of services including office cleaning, post-construction cleaning, event cleaning, carpet cleaning, floor polishing, facade cleaning, landscape maintenance, and more.

Do you provide replacement cleaners if someone is absent?

Yes, we ensure continuity of service by arranging a replacement cleaner whenever one is absent, ensuring your needs are always met.

Are your workers trained and insured?

Absolutely! Our cleaners are professionally trained, supervised, and fully insured, adhering to statutory requirements like EPF (KWSP) and SOCSO (PERKESO).

How do you charge for your services?

  • Type of service

  • Size of the area

  • Frequency of cleaning

  • Number of workers required

We provide customized quotations tailored to your needs.

Our pricing is competitive and depends on the specific services requested. Please contact us for a detailed quote.

What services does SVTL Cleaning Services provide?

We offer a wide range of cleaning and maintenance services including:

  • Office & commercial cleaning

  • Post-construction cleaning

  • Event cleaning

  • Carpet, sofa & mattress cleaning

  • Floor polishing (marble, tiles, etc.)

  • Facade cleaning

  • Grass cutting & landscape maintenance

  • Garbage bin / RORO bin rental

  • Handyman services

Do you provide cleaning materials and equipment?

Yes, we provide all necessary cleaning tools, equipment, and chemicals. If you have specific product preferences, we can accommodate upon request.

How many cleaners will be assigned to my site?

The number of cleaners depends on the scope and size of the job. We will recommend the optimal manpower to ensure efficiency and quality.

Do you offer one-time cleaning or contract services?

We offer both:

  • One-time cleaning (e.g., post-construction, events)

  • Monthly or long-term contracts

How can I request a quotation?

You can contact us via:

  • Email

  • Phone / WhatsApp

  • Website contact form

We may arrange a site visit if necessary before issuing a quotation.

What areas do you cover?

We primarily serve Kuala Lumpur, Selangor, and surrounding areas. For other locations, please contact us for availability.

What makes SVTL Cleaning Services different?

  • Reliable and trained workforce

  • Competitive pricing

  • Wide range of services under one company

  • Commitment to quality and customer satisfaction

What areas do you cover?

We primarily serve Kuala Lumpur, Selangor, and surrounding areas. For other locations, please contact us for availability.